click here
Search

IRCTC Customer Care Number

11.11.2011 | Author: | Posted in RAILWAYS

There is a customer care number for IRCTC as well where Indian Railways customer care can make rail ticket booking, lodge their complaints, give feedback, appraise or ask queries. This is 24×7 Indian Railways Customer Care helpline number. IRCTC is Indian Railway Catering and Tourism Corporation Ltd. It’s been set up by the Ministry of Railways to upgrade railways services with public-private participation. IRCTC customer care number is 011 39340000. Indian Railways Customers can fax no their query or compliant at the IRCTC phone number 011 23345900.

 

IRCTC Enquiry number/helpline number – 139

 

IRCTC Toll free number – 1800-111-139

 

Write to: feedback@irctc.com

 

Send SMS IRCTC at 9971111139

 

IRCTC Contact for:

  • I-tickets/e-tickets – care@irctc.co.in
  • Cancellation E-tickets – etickets@irctc.co.in
  • Shubhyatra users – shubhyatra@irctc.co.in
  • Mumbai Suburban Season tickets – seasontickets@irctc.co.in

 

IRCTC Registered Office Address

Indian Railway Catering and Tourism Corporation Ltd.,

9th Floor, Bank of Baroda Building,

16, Parliament Street,

New Delhi 110001.

Tel: 011-23311263/23311264

Fax: 011-23311259

 

IRCTC enquiry phone numbers for queries, complaints, bookings and other services, there is 24 Hrs. IRCTC Customer Support call centre at Delhi. The IRCTC number for there is 011-23340000.

 

Other IRCTC contact numbers on weekdays: 011-23344787/011-23345800

 

IRCTC CUSTOMER CONTACT DETAILS

IRCTC Central/Western Zone:

2nd Floor, New Administrative Building,

Central Railway CST,

Mumbai 400001.

Telephone numbers: 022-22618062/63/64

Fax No. 022-22618065/66/22693463

Email Id: ggmmumbai@irctc.com

 

IRCTC Mumbai Contact number: 54943/54918 / 54986/ 55184 / 55187/ 55188.

 

IRCTC North Zone

Rail Yatri Niwas Building,

New Delhi Railway Station Complex,

Ajmeri Gate Side,

New Delhi – 110002 .

Telephone numbers. 011-23221142

Fax No. 011-23234763/23221146/42623433/42622047

Email Id: ggmnz@irctc.com , ggmdelhi@irctc.com

 

IRCTC South Zone

6A,The Rain Tree Place,

No. 9 Mc Nicholas Road, Chetpet,

Chennai 600031

Telephone numbers 044-28363453

Fax No. 044-28361997

Email Id: ggmchennai@irctc.com

 

IRCTC customer care number Chennai: 044 25300000

 

IRCTC  East Zone I & II

Old Koilaghat Building,

Ground Floor,

3,Koilaghat Street,

Kolkata 700001

Tel No. 033-22439045/22133207

Fax No. 033-22439046

Email Id: ggmtkolkatta@irctc.com

 

IRCTC South Central Zone:

2nd Floor, Am Sri Classic Complex,

Sarojini Devi Road,

Secunderabad – 5000071

Tel No. 040-66201263

Fax No. 040-66201264

Email Id: ggmsecundrabad@irctc.com

 

 

IRCTC TOURISM FACILITATION CENTER

NEW DELHI

2nd Floor, STC Building,

Jawahar Vyapar Bhavan,

1 Tolstoy Marg,

New Delhi – 110001

 

ITCTC contact numbers 011-23701145/46/74

IRCTC Fax No. 011-23701185,

IRCTC Email Id: ggmtm@irctc.com

 

IRCTC  Tourism Facilitation Center

KERALA

Concurs Area, Ernakulam Railway Junction,

Ernakulam,

Kerala.

Telephone number. 0484-2100318

Fax No. 044-28361997

 

IRCTC Internet Ticketing Services

IRCA Building,

New Delhi Railway Station,

New Delhi-110055

Tel No. 011-23345600

Fax No. 011-23345900

 

IRCTC Email Id: ggmits@irctc.com

 

IRCTC Customer Care Number:

  • 011-23345800
  • 011- 23344773
  • 011- 23340000

 

 

For more, visit http://customercarenumber.org/

railways

Add New Complaint Here

Company Name
Complaint Subject
Complaint Details
Category
Country
City
Photo Proof

48 Responses to “IRCTC Customer Care Number”

  1. e murgan says:

    i am regester irctc account user id emurgan date:03/12/2011, but not give pass word pls sent p w this mobile no:9894728015

  2. shivakumar says:

    pls mail my password on shivkumar_shetgar@yahoo.co.in or shivkumar50103@gmail.com or pls do call me on 09886573409 and my user id is shetgar_s

  3. Hardik Shah says:

    I registered in irctc my user Id – heartkill from 1 mnth its nt working & in forgt password I get replied that password is sent to ur email ID but I cant recived my mob num 9723440532 please sent it to my email id heart_13287@yahoo.co.in or my mob num as possible as soon.

  4. eknath dongre says:

    i booked ticket of mandovi train
    dated 28/01/2011 from kudal to panvel all payment done by netbanking but in time of generating e-ticket your site not responded
    i cant get any pnr no
    all this matter happen on 20/01/2012 at 1.00 pm
    pls help for further action

  5. s.gokulakrishnan says:

    I am S. gokulakrishnan I used booking of train ticket on line system more than 3year

    username hirthivani NOW deactivated. what is the problem pls activate. My mail id

    rani.gokul@yahoo.co.in

    Regards

    S.gokulakrishnan/9346037605

  6. raghunath udayagiri says:

    pls mail my pass wards to raghunathusr@rediffmail.com

  7. shashikant says:

    I have been using IRCTC website for the past 7 years with the same userid & password. But past few days i am not able to login. It is throwing error as Invalid userid or password. Strange but true !!! None of the IRCTC cust care no. receive my calls. What the hell is the standard of this IRCTC facility.

  8. mukesh jani says:

    I am registered with irctc with name “jani11955″, I am getting msg that you varified your email address. Two-three time I tried with the link provided. I am not getting reply, nor I am able to transact.
    Pl urgntly reply on my above mail.

    mukesh jani

  9. Sanjay Kumar Tikoo says:

    please mail me mobile passward as the sms service is not available in J&K, my userid is sanjay pdd

  10. Rajesh Kumar Gupta says:

    I have registered Login ID as jarrajgupt in IRCTC. Today when I login ,
    message flash to verify e-mail_id. When I verify it user log off and send the email for change of password. But the E-mail registered i.e jarrajgupta@hotmail.com is lock, I am not able to login. I have booked the ticket for journey date 27th jan 2012 & 30th Jan 2012 but I have not having print_out and also not having PNR no. So please look into the matter and arrange to send the password on registered mobile No. 9414606988 or over email jarrajgupta@gmail.com. so that I can take the printout.

    Thanks

    Rajesh Kumar Gupta
    A-239, TaraNagar, Jhotwara
    Jaipur.

  11. Premanand Patil says:

    Please reset my password for irctc.co.in and send it on prem.patil@gmail.com
    my user id is : prempatil

  12. Vijaykumar Parmar says:

    Dear Sir,

    I have registered Login ID as PARMARVR in IRCTC. I forgot it’s password and Security answer. kindly provide me password on my Registration Email ID Vijaykumar1258@rediffmail.com or my Registration Mobile no 9967608680.

    I hope you will do as soon as possible.

    With Warm Regads,
    Vijaykumar Parmar
    9967608680
    Vijaykumar1258@rediffmail.com

  13. PRASANTA KUMAR MOHANTY says:

    dear sir,

    I registered in IRCTC my user id- pmohanty09, password- 12345678, i login some times but not open my id, please suggest or solve my problem
    as soon as possible.
    Thank you.

  14. ROHIT PATEL says:

    MY ACCOUNT HAS BEEN HACKED OR CORRUPPTED AND I HAVE LOST MY BOOKED TICKET OF 29th JANUARY PLESE SOLVE MY PROBLEM AS SOON AS POSSIBLE. Thank you

  15. Senthil Kumar says:

    I have registered Login ID as dsenthil83 in IRCTC. When I logged in ,
    message flash to verify e-mail_id. When I verify it user logged off, afterthat i have tried to re-login again, it showing the error “Invalid Username or Password. Please relogin.” I have booked more than 10 tickets for the next 90 days and I don’t have the print out & PNR# for the same. Please help me to get the password to mobile# 9008470310 or e-mail ID: senkumar.dd@gmail.com. I would appreciate your earliest response.

    Thanks in advance..

    Senthil Kumar
    4/36 Munnigowda garden, Neelasandra,
    Bangalore – 560047
    Mob# 9008470310
    E-mail: senkumar.dd@gamail.com

  16. Surendra Singh says:

    My password was changed and I could not open my account with the password supplied to me. Please send a mail on surendra643@rediffmail.com on this problem as soon as possible.

  17. gopi says:

    i am regester irctc account user id lggopi19 , but not give pass word pls sent p w this mobile no:9566681742,lggopi90@gmail.com

  18. manoharan m says:

    i can’t login to my IRCTC account even though my username and password are correct which I entered at the time of Login to IRCTC website. my email id have been changed due to old id was invalid. please send my username and password to the new email id.(yemmanohar@gmail.com)

    with regards
    manoharan m

  19. Sethu Madhavan says:

    I am unable login to my IRCTC account even though my username and password are correct which I entered at the time of Login to IRCTC website. My email ID have been changed due to old ID was invalid. please send my username and password to the new email ID(evs22077@gmail.com). My login ID to IRCTC is : evs2207

  20. brajraj singh chauhan says:

    I have registered Login ID as Poonam3517 in IRCTC. When I logged in ,
    message flash to verify e-mail_id. When I verify it user logged off, afterthat i have tried to re-login again, it showing the error “Invalid Username or Password. Please relogin.” I have booked more than 10 tickets for the next 90 days and I don’t have the print out & PNR# for the same. Please help me to get the password to mobile# 9879669892 or e-mail ID: senkumar.dd@gmail.com. I would appreciate your earliest response.

  21. anoop says:

    Hi.
    My registered user id is vaibh_anu.
    Cancelled one ticket Pnr Number: 2559471640, but didnt get money back into the account after 07 days.
    Transaction ID: 0438575310 for the same, pls check and revert to my registered mobile aur mailid.
    Thanks

  22. Rudresh says:

    Hi,

    I booked Four (4) e-ticket on 27 Jan 2012 from but didn’t get any mail regarding this. my register email id – rudresh.ingale@rediffmail.com

    I have an account in irctc for 4-5 years. By mistake. I was getting an message verify your emaild id. I am continuously trying to reach the customer care number
    1800-111-139 , 011-39340000 , 01123344773 ,
    022-22618062/63/64
    mumbai – 54943/54918/54943/55187/55184/55188 (not valid no)
    but no success till now. I had even sent a mail to care@irctc.co.in. Please suggest me what to do further as I have Four etickets booked for 27 jan 2012

    Now i am not able to login into my account to check PNR number.

    Please send me either my login details or prinout out of ticket.

    i have changed my password, logged out and tried to login but was not able to login. please reset my password as soon as possible.

    Thanks,

    Rudresh
    09987765448
    rudresh.ingale@rediffmail.com

  23. dinesh says:

    I registered in irctc i forgt password & id I get replied that password is sent to ur email ID but I cant recived my mob num 9650215145 please sent it to my email id dinesh.meena67@gmail.com or my mob num as possible as soon.

  24. Manoj Kumar says:

    PLZ SEND AS SOON AS MY PASSWORD MY CONTACT NO-9718170794

  25. manohar says:

    i had booked my tickets on 18/04/2012 transaction id is 0459000200 but transaction has been failed and my account had withdraw the balance of rs1305 and no tickits has been booked yet….please take action immidiately

  26. Satish Agrawal says:

    I am unable to login using my password, then I went for ‘Forgot Password’ option but I didn’t receive any password in the registered mail id or any other of my mail account also. Could you please send the password to my registered mail id or ‘satishagrawal03@gmail.com’ for my IRCTC userid ‘satishkiit’.

  27. chandan says:

    I am unable to login to IRCTC even i resiter my mob. & i have the verification code.

    what can i do now. i had not found email to active my a/c.

  28. sanket says:

    plz give me irctc-customer-care-number for mumbai

  29. suhas chavan says:

    pls mail my password on suhas_sc@rediffmail.com or pls do call me on 9820209041 and my user id is “soham113″

  30. kalpana mahale says:

    my usar name DSMAHALE5

    i booked ticket of jansatabdi express train
    dated 02/03/2012 from Aurangabad To Mumbai all payment done by netbanking but in time of generating e-ticket your site not responded
    i cant get any pnr no
    all this matter happen on 02/03/2012 at 9.50 am
    pls help for further action MY CELL NO 09271907005, 09422705195

  31. Amit says:

    Kindly send me password reset link on my mail ID. I am unable to retrieve it. My IRCTC id is “amitkrmgr”

  32. Naveen Jha says:

    Dear IRCTC,
    I HAVE BOOKED MY FOUR TICKET THROUGH IRCTC ON 17th MARCH AROUND 8:15 PM & 8:55.PM AMOUNT IS DEBITED MY A/C IN TWO TIME I BOOKED TICKET THROUGH CREDIT CARD NO IS 5289456002464233 HDFC BANK, BUT TICKET CONFIRMATION MAIL RECEIVIED TO MAIL/PHONE ONLY ONE TIME NAME OF TRAIN-SAPT KARANTI SUPER FAST EXPRESS /12557
    IRCTC ID-vandanankJ
    DO REPLY AND PLEASE REFUND MY AMOUNT SOON?

  33. Kumar says:

    I don’t know what the IRCTC team has done, the site has almost stopped responding, the web page doesn’t open. This use to be an excellent way to book train tickets, but now, its pain in the neck.

    Pls some one look into this URGENTLY.

  34. HARISH POOJARI says:

    Dear Sir,

    I had account holder with irctc and using since last several years. Even last month i had booked a ticket on online paid by card, but now my password is not assessing,
    I would like to cancel my ticket, please re-set and forward new password at ASAP.

    MY ID : hspoojari
    DATE OF BIRTH : 17. 02. 1962

    Thanks & Regards
    Harish Poojari

  35. manjyotsingh says:

    i registered in irctc, my user id is manjyot21, but i only got a verfication code on my phone,
    i didnt got any password on my email address, please send me password on my gmail (manjyotsingh.kahlon098@gmail.com (please do the needfull help)
    thank you

  36. pradeep says:

    i am regester irctc account user jpkjbr, but not give password pls sent password this mobile no:9566681742,and mail id is jpkjbr@gmail.com

  37. Biju M S says:

    I had an irctc account with user name and password. I tried to re-register the account as my account was not working. I tried it with my same mobile no. which was not happening so i tried with the land phone no. As it is the landphone no. i could not get the SMS.
    My user id is bijumsekm and my mobile no. which i registered was 9447220666. I would like to retrieve my registration with my same mobile no. It is requested that my registration may be regenerated on user id bijumsekm with mobile no. 9447220666.
    Thank you

  38. BHARATHI TOURISM DEVELOPMENT CO-OP LTD says:

    We, Bharathi Tourism Development Co-op Ltd, BTDC is a Multi state Co-op Society working in the field of tourism. We want to become IRCTC agent for booking of railway tickets. Please inform us the detailed procedure for becoming member. Contact No 09449030644

  39. pritish jambhulkar says:

    i can’t access my account,
    pls send me my login password,
    pls mail me or msg to me on my mo.number.

  40. priti says:

    i am regester irctc account user id priti_153 date:21/02/2012, but not give pass word pls sent p w this mobile no:9699264362 or my mail id priti_150385@yahoo.in

  41. mohinder pal singh jolly says:

    please help me o sarkaree babus mere refund kerdo….. call me on 09350578045 or mpsjolly@gmail.com

  42. sherin says:

    I am regester irctc account user id kasherin85 but i forget my password . pls give the true

    password me sent this mobile no: 9447139914, kasherin85@gmail.com

    Regards

    Sherin

  43. HEMANT says:

    I HAVE
    USER ID HEMANTRINK
    REGISTED MOBILE NO. 925261321&
    MAIL ID hemantsolanki2006@yahoo.co.in
    I FORGET MY PASSWARD , PLEASE SEND PASSWARD ON MY MOBIL.
    THANKS

  44. yatin says:

    I have regestered irctc account with user name yatin77m, but i have not recieved mobile verification code pls forward the same to this mobile no:9906900043.

  45. lalit mohan says:

    respected sir/madam,

    kindly sent my password to above said mail id my. l forgot my login password. and submitted my secret question but still did not sent my password kindly send its very important for me kindly help.
    my irctc user id is lalitlata
    thanking you

  46. anand says:

    The IRCTC registration process is so painful. I am trying to book train ticket from last 5 days. Earlier it would take just 5 minutes for booking. Now I have been trying for last 5 days.

    1) The password set by makemytrip/yatra doesn’t work on irctc

    2) irctc doesn’t has easy way to send password if login is not working

    3) IRCTC requires the same phone number+email used by Yatra/maemytrip.
    But I cannot access my IRCTC accounts. I have created multiple accounts for different email/phone. But nothing works
    4) Finally I could register a new account in IRCTC but the IRCTC server simply doesn’t respond. Every time it times out

    This is so frustrting. Can’t these guys build a simple web service ?

  47. Sanjana says:

    I have regestered irctc account with user name sanjurachu on 26/12/2011, but i have not recieved pass word & mobile verification code pls forward the same to this mobile no:9901304604.

    Thanks,

  48. SHANKAR SR says:

    URGENPLEASE

    I registered in irctc my user Id sa14 ,Passworld ram1415 in forgot my Email Id

    /Passworld Pls repley that password is sent to my New Email my Mob Num

    9444463677 please sent it to my email ID ommother98@gmail.com or my Mobile No

    as possible as soon.

    Thank You

click here